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These terms and conditions outline the rules and regulations for the use of products created by Family United LLC (Hereinafter referred to as “Company”)
By accessing these services, we assume you have read and accepted these terms and conditions. Do not continue to use said website or services if you do not agree to take on all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person who logs on this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
1-INTERPRETATION
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
2-DEFINITIONS
For the purposes of these Terms and Conditions:
“Website” means the website on which Family United LLC provides services which are found at the following URL: https://sebenasmart.com/
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Family United LLC
“Device” means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
“Service” refers to the products and services provided via the website.
“Terms and Conditions” (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
“Third-party Social Media Service” means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
3-ACKNOWLEDGMENT
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18 to access these services. If you are not 18, you affirm that you have the consent of your guardian to access these services.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
4-REFUSAL OF SERVICE
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
5-ADVERTISEMENT POLICY
Our Service strictly abides by the policies that are set out by both Google and Facebook for their respective domains. These policies can be found on the following links, Google Ads Policy, and Facebook Ads Policy.
6-LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
7-TERMINATION
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately, the company will not be held liable for any reason whatsoever and no refunds will be provided.
- Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
8-“AS IS” AND “AS AVAILABLE” DISCLAIMER
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, systems, or services, and operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
9-COOKIES
We employ the use of cookies. By accessing Company you agreed to use cookies in agreement with the Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
10-LICENSE
Unless otherwise stated, Company and/or its licensors own the intellectual property rights for all material on Company All intellectual property rights are reserved. You may access this from Company for your own personal use subjected to restrictions set in these terms and conditions.
11-YOU MUST NOT:
- Republish material from Company
- Sell, rent, or sub-license material from Company
- Reproduce, duplicate or copy material from Company
- Redistribute content from Company
12-PERSONAL INFORMATION
By using the Site, you represent and warrant that:
- All registration information you submit will be true, accurate, current, and complete
- You will maintain the accuracy of such information and promptly update such registration information as necessary
- You have the legal capacity and you agree to comply with these Terms of Use
- You are not a minor in the jurisdiction in which you reside
- You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise
- You will not use the Site for any illegal or unauthorized purpose
- Your use of the Site will not violate any applicable law or regulation.
13-COPYRIGHT
Material accessible through the Services may be subject to protection under privacy, publicity, or other personal rights and intellectual property rights, including but not limited to, copyrights and laws protecting patents, trademarks, trade secrets, or other proprietary information. Users will not use the Services in any manner that would infringe, dilute, misappropriate, or otherwise violate any such rights. If a domain name is used with any of the Services, it may not be used in violation of the trademark, service mark, or other rights of any third party.
14-SHIPPING TIMES
Due to high demand for many of our items, order processing can take place up to 48 hours, and estimated delivery times are between 1-5 business days, and 7-21 business days for selected items, depending on the destination country, product, and season.
Due to our commitment to our customers, we understand that sometimes packages get lost in transit. If you don’t receive your order in 45 business days you can choose to receive a full refund or receive a replacement at our expense.
If you have placed an order and would like to seek help from us, please Contact Us at [email protected] or [email protected].
15-AS A USER OF THE SITE, YOU AGREE NOT TO:
Users are prohibited from violating or attempting to violate the security of the Services or the computers, accounts, or networks of another party, including but not limited to, circumventing the user authentication or security of any host, network or account. Users will not use the Services to cause security breaches or disruptions of Internet communication and/or connectivity. Security breaches include, but are not limited to, accessing data, accounts or systems without authorization or logging into a server or account that the Customer is not expressly authorized to access and denial of service attacks
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
Users will not use the Services in a manner that constitutes illegal activities, including but not limited to, death threats, terroristic threats, and threats of harm to another individual, multi-level marketing schemes, HYIP or Ponzi schemes, invasion of privacy, credit card fraud, racketeering, defamation, slander, child pornography and violations of existing laws.
Use any information obtained from the Site in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Site in a manner inconsistent with any applicable laws or regulations.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
16-PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.
17-PERSONAL USE LICENSE
The personal Use license is non-transferable and is limited only to you. The company grants you this license to access the services provided by us, only to be used for your personal use.
You may not resell or transfer this license to any other user or allow other users to access the services provided to you from your account.
Modifications to the terms and conditions
The company reserves the right to modify our terms and conditions at any time, by continuing to use our services you signify your agreement to the modified terms and conditions posted.
18-REFUND POLICY
ELIGIBILITY:
In order to be eligible for a refund, you agree to be bound by the return and refund policies set by the Company. Our Refunds & Returns policy is applicable for fifteen (15) days after which a refund is not offered.
REFUND METHODS:
- Payment will be refunded to the original payment method you used during the purchase.
- Credit card payments may take Seven (7) to Ten (10) business days for a refund to show up on your credit card statement.
PROCESS:
- A clear image of the damaged/defective product along with shipping packaging must be identified to verify the issue.
- The shipping cost is non-refundable and re-shipping charges will be deducted from the refund. This expense is not applicable to the Defective on Arrival product. See the Defective on Arrival policy for more information.
- Returns and refunds are applicable only where there is a direct mistake made by The company, the product is defective (with evidence) or there is a product malfunction (with evidence).
- Returns and refunds are non-applicable on Buyer’s regret.
- Returns and refunds are non-applicable on incorrect addresses provided by the Buyer.
- Returns and refunds are non-applicable due to Force Majeure. See Force Majeure for more information.
- Returns and refunds are non-applicable on deliveries stolen from the delivery address or due to failure of delivery by delivery service/post-office due to incorrect address or failure of entry.
- Products may be exchanged for a similar product, color or size while being concurrent with the circumstances provided above. The exchange process may take up to three (3) weeks. Contact us via email at [email protected] for additional information and details of the process.
- Returns must be in the same condition as they are delivered without any damage. You are to contact support with the given email found here within fifteen (15) days of receiving the item for information on the process. Buyer will be subject to returning the item to the warehouse at their own expense. The return process for Defective on Arrival is different. See Defective on Arrival for more information.
- Force Majeure: due to any fire or casualty, strike, the act of God, other cause beyond the control of the parties, emergency, or any factors that are outside of the control of the Company, there will be no liability imposed upon us nor will we be responsible for any consequences of the above-mentioned situations.
If anything is unclear or you have more questions feel free to contact our customer support team.
DEFECTIVE ON ARRIVAL POLICY (DOA)
Suppose your item arrives defective/damaged or is not working. In that case, you must contact us via email at [email protected] sending exact details (with photos if applicable) within five (5) days of the order being received. After returning the product to the address provided by our support team, you will be provided a new product, free of charge.
19-GOVERNING LAW
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the services may also be subject to other local, state, national, or international laws.
You agree to the jurisdiction of the Courts locates in the United States of America and all parties agree to the decisions that will be given by said courts.
20-DISPUTES RESOLUTION
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
21- SEVERABILITY AND WAIVER
- Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
- Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
22-RANSLATION INTERPRETATION
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
23-CHANGES TO THESE TERMS AND CONDITIONS
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material change, We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
24-CONTACT INFORMATION
Any related questions or requests for information about the Terms & Conditions should be sent to us at [email protected] or [email protected]
25-AUTHORIZED USER
By accepting these TERMS AND CONDITIONS you confirm you are over the age of 18 and are legally permitted to form a legal agreement.
26-LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
